Getting to know KPI’s In the world of analytics, the terms metrics and KPIs are thrown around and sometimes seem

Metrics guide businesses to the most effective and productive use of their physical, financial, human, and intellectual resources. Companies may

The Net Promoter Score (NPS®) is the percentage of customers who would recommend you to their family, friends, or business

With the huge quantity of data that firms have available, it’s easy to quickly overload on data. But decision makers