Getting to know KPI’s In the world of analytics, the terms metrics and KPIs are thrown around and sometimes seem to be used interchangeably. But
Metrics guide businesses to the most effective and productive use of their physical, financial, human, and intellectual resources. Companies may use metrics for compulsory reasons
The Net Promoter Score (NPS®) is the percentage of customers who would recommend you to their family, friends, or business colleagues. This metric was introduced
With the huge quantity of data that firms have available, it’s easy to quickly overload on data. But decision makers need the right data to
